Privacy & Policy

Privacy & Policy

General note and mandatory information

Naming of the responsible body

The responsible body for data processing on this website is:

CONRAX UG
Rümannstr., 31
80804 Munich

The responsible body decides alone or together with others on the purposes and means of processing personal data (e.g. names, contact details, etc.).

Revocation of your consent to data processing

Some data processing operations are only possible with your express consent. You can revoke your consent that you have already given at any time. An informal message by e-mail is sufficient for the revocation. The legality of the data processing that took place up until the revocation remains unaffected by the revocation.

Right to lodge a complaint with the competent supervisory authority

As a data subject, you have the right to lodge a complaint with the competent supervisory authority in the event of a breach of data protection law. The competent supervisory authority with regard to data protection issues is the state data protection officer of the federal state in which our company is based. The following link provides a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to third parties. It is provided in a machine-readable format. If you request the direct transfer of the data to another person responsible, this will only be done to the extent that it is technically feasible.

Right to information, correction, blocking, deletion

You have the right to free information about your stored personal data, the origin of the data, its recipient and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time within the framework of the applicable legal provisions. You can contact us at any time using the contact options listed in the legal notice if you have any further questions on the subject of personal data.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses an SSL or. TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the “https://” address line of your browser and by the lock symbol in the browser line.

Server log files

The provider of the website automatically collects and stores information in server log files, which your browser automatically transmits to us. These are:

Visited page on our domain
Date and time of the server
request Browser type and browser
version Operating system used
Referrer URL
Host name of the accessing computer
IP address

This data is not merged with other data sources. The basis for data processing is Art. 6 Paragraph 1 lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

Data transmission upon conclusion of the contract for the purchase and shipment of goods

Personal data will only be transmitted to third parties if there is a need for the execution of the contract. Third parties can be payment service providers or logistics companies, for example. A further transmission of the data does not take place or only if you have expressly consented to this.
The basis for data processing is Art. 6 Paragraph 1 lit. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

Registration on this site

You can register on our website to use certain functions. The transmitted data is used exclusively for the purpose of using the respective offer or service. Mandatory information requested during registration must be provided in full. Otherwise we will refuse the registration.

In the event of important changes, for example for technical reasons, we will inform you by e-mail. The e-mail will be sent to the address given during registration.

The data entered during registration is processed on the basis of your consent (Article 6 (1) (a) GDPR). You can revoke your consent that you have already given at any time. An informal message by e-mail is sufficient for the revocation. The legality of the data processing that has already taken place remains unaffected by the revocation.

We store the data collected during registration during the period that you are registered on our website. Your data will be deleted if you cancel your registration. Statutory retention periods remain unaffected.

contact form

Data transmitted via the contact form will be stored, including your contact details, in order to be able to process your request or to be available for follow-up questions. This data will not be passed on without your consent.

The data entered in the contact form is processed exclusively on the basis of your consent (Article 6 (1) (a) GDPR). You can revoke your consent that you have already given at any time. An informal message by e-mail is sufficient for the revocation. The legality of the data processing operations that took place up until the revocation remains unaffected by the revocation.

Data transmitted via the contact form will remain with us until you ask us to delete it, revoke your consent to storage or there is no longer any need for data storage. Mandatory legal provisions – in particular retention periods – remain unaffected.

Newsletter Data

To send our newsletter, we need an e-mail address from you. It is necessary to verify the e-mail address provided and to consent to receiving the newsletter. Additional data is not collected or is voluntary. The data is used exclusively for sending the newsletter.

The data provided when registering for the newsletter will only be processed on the basis of your consent (Article 6 (1) (a) GDPR). You can revoke your consent that you have already given at any time. An informal message by e-mail is sufficient for the revocation or you can unsubscribe via the “unsubscribe” link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

Data entered to set up the subscription will be deleted if you unsubscribe. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.

CleverReach

We use CleverReach to send newsletters. The provider is CleverReach GmbH & Co. KG, Mühlenstr. 43, 26180 Rastede. With this service we can organize and analyze the newsletter dispatch. Your data entered to receive the newsletter, such as your e-mail address, will be stored on the CleverReach servers. Server locations are Germany and Ireland.

Sending the newsletter with CleverReach allows us to analyze the behavior of the newsletter recipient. The analysis shows, among other things, how many recipients opened their newsletter and how often links in the newsletter were clicked. CleverReach supports conversion tracking to analyze whether a previously defined action, such as a product purchase, took place after clicking on a link. Details on data analysis by CleverReach can be found at: https://www.cleverreach.com/de/funktions/reporting-und-tracking/.

The data processing takes place on the basis of your consent (Art. 6 Para. 1 lit. a DSGVO). You can revoke your consent that you have already given at any time. An informal message by e-mail is sufficient for the revocation or you can unsubscribe via the “unsubscribe” link in the newsletter. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

If you do not want an analysis by CleverReach, you must unsubscribe from the newsletter. To unsubscribe, it is sufficient to send us an informal message by e-mail or you can unsubscribe via the “unsubscribe” link in the newsletter.

Data entered to set up the subscription will be deleted from our servers and the CleverReach servers if you unsubscribe. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.

Details on CleverReach’s data protection regulations can be found at: https://www.cleverreach.com/de/datenschutz/.
order processing

In order to fully comply with the legal data protection requirements, we have concluded an order processing contract with CleverReach.

YouTube

Our website uses plugins from YouTube to integrate and display video content. The provider of the video portal is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When a page with an integrated YouTube plugin is called up, a connection to the YouTube servers is established. This tells YouTube which of our pages you have accessed.

YouTube can assign your surfing behavior directly to your personal profile if you are logged into your YouTube account. You can prevent this by logging out beforehand.

YouTube is used in the interest of an attractive presentation of our online offers. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR.

Details on how to handle user data can be found in YouTube’s data protection declaration at: https://www.google.de/intl/de/policies/privacy.

vimeo

Our website uses plugins from Vimeo to integrate and display video content. The provider of the video portal is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

When a page with an integrated Vimeo plugin is called up, a connection to the Vimeo servers is established. This tells Vimeo which of our pages you have accessed. Vimeo learns your IP address even if you are not logged in to the video portal or do not have an account there. The information recorded by Vimeo is transmitted to the video portal server in the USA.

Vimeo can assign your surfing behavior directly to your personal profile. You can prevent this by logging out beforehand.

Details on handling user data can be found in Vimeo’s data protection declaration at: https://vimeo.com/privacy.

cookies

Our website uses cookies. These are small text files that your web browser stores on your end device. Cookies help us to make our offer more user-friendly, effective and secure.

Some cookies are “session cookies.” Such cookies are automatically deleted at the end of your browser session. On the other hand, other cookies remain on your end device until you delete them yourself. Such cookies help us to recognize you when you return to our website.

With a modern web browser you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured in such a way that cookies are automatically deleted when the program is closed. The deactivation of cookies can result in limited functionality of our website.

The setting of cookies, which are necessary to carry out electronic communication processes or to provide certain functions you want (e.g. shopping cart), takes place on the basis of Article 6 Paragraph 1 Letter f GDPR. As the operator of this website, we have a legitimate interest in the storage of cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), they will be treated separately in this data protection declaration.

Google Analytics

Our website uses functions of the web analysis service Google Analytics. The provider of the web analysis service is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

Google Analytics uses “cookies.” These are small text files that your web browser stores on your end device and enable analysis of website usage. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. Server location is usually the USA.

Google Analytics cookies are set on the basis of Article 6 (1) (f) GDPR. As the operator of this website, we have a legitimate interest in analyzing user behavior in order to optimize our website and, if necessary, advertising.

IP anonymization

We use Google Analytics in connection with the IP anonymization function. It ensures that Google shortens your IP address within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. There may be exceptional cases in which Google transmits the full IP address to a server in the USA and shortens it there. On our behalf, Google will use this information to evaluate your use of the website, to create reports on website activity and to provide us with other services related to website activity and internet usage. The IP address transmitted by Google Analytics is not merged with other Google data.

browser plug-in

The setting of cookies by your web browser can be prevented. However, this could limit some functions of our website. You can also prevent the collection of data relating to your website use, including your IP address and subsequent processing by Google. This is possible by downloading and installing the browser plugin available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection

You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to our website: Disable Google Analytics.

For details on how Google Analytics handles user data, see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
order processing

In order to fully comply with the legal data protection requirements, we have concluded an order processing contract with Google.

Demographic characteristics in Google Analytics

Our website uses the “demographic characteristics” function of Google Analytics. It can be used to create reports that contain statements about the age, gender and interests of the site visitors. This data comes from interest-based advertising by Google and visitor data from third-party providers. It is not possible to assign the data to a specific person. You can deactivate this function at any time. This is possible via the ad settings in your Google account or by generally prohibiting the collection of your data by Google Analytics, as explained in the point “Objection to data collection”.

Matomo (formerly Piwik)

Our website uses the web analysis service Matomo. Matomo is an open source solution.

Matomo uses “cookies.” These are small text files that your web browser stores on your end device and that enable an analysis of website usage. Information generated by cookies about the use of our website is stored on our server. Your IP address is anonymized before it is saved.

Matomo cookies remain on your end device until you delete them.

Matomo cookies are set on the basis of Article 6 (1) (f) GDPR. As the operator of this website, we have a legitimate interest in the anonymous analysis of user behavior in order to optimize both our website and, if necessary, advertising.

The information stored in the Matomo cookie about the use of this website is not passed on. The setting of cookies by your web browser can be prevented. However, this could limit some functions of our website.

You can deactivate the storage and use of your data here. Your browser sets an opt-out cookie, which prevents the storage of Matomo usage data. If you delete your cookies, the Matomo opt-out cookie will also be removed. If you visit our website again, the opt-out cookie must be set again to prevent the storage and use of your data.

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PayPal

Our website allows payment via PayPal. The provider of the payment service is PayPal (Europe) S.à.rl et Cie, SCA, 22-24 Boulevard Royal, L-2449 Luxembourg.

If you pay with PayPal, the payment data you have entered will be transmitted to PayPal.

Your data is transmitted to PayPal on the basis of Article 6 (1) (a) GDPR (consent) and Article 6 (1) (b) GDPR (processing to fulfill a contract). You can revoke your consent that you have already given at any time. Data processing operations in the past remain effective in the event of revocation.

Klarna

Our website allows payment via Klarna. The provider of the payment service is Klarna AB, Sveavägen 46, 111 34 Stockholm, Sweden.

When paying with Klarna (Klarna checkout solution), Klarna collects various personal data from you. Details can be found in Klarna’s data protection declaration at: https://www.klarna.com/de/datenschutz/.

Klarna uses cookies to optimize the Klarna checkout solution. This optimization represents a legitimate interest within the meaning of Art. 6 Para. 1 lit. f GDPR. Cookies are small text files that your web browser stores on your device. Klarna cookies remain on your end device until you delete them. Details on the use of Klarna cookies can be found at: https://cdn.klarna.com/1.0/shared/content/policy/cookie/de_de/checkout.pdf.

Your data is transmitted to Klarna on the basis of Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 Para. 1 lit. b GDPR (processing to fulfill a contract). You can revoke your consent that you have already given at any time. Data processing operations in the past remain effective in the event of revocation.

Instant bank transfer

Our website allows payment via “Sofortüberweisung.” The provider of the payment service is Sofort GmbH, Theresienhöhe 12, 80339 Munich.

With the help of the “Sofortüberweisung” procedure, we receive a payment confirmation from Sofort GmbH in real time and can immediately start fulfilling our obligations.

When paying by “Sofortüberweisung”, your PIN and TAN are transmitted to Sofort GmbH. The payment provider logs into your online banking account, automatically checks your account balance and makes the transfer. An immediate transaction confirmation follows. Your sales, the credit limit of your overdraft facility and the existence of other accounts and their balances are also automatically checked after logging in.

In addition to PIN and TAN, the transmission to Sofort GmbH also includes payment data and personal data. Your personal data includes first and last name, address, telephone number(s), email address, IP address and any other data required for payment processing. There is a need for this data transmission in order to establish your identity beyond doubt and to prevent attempts at fraud.

Your data is transmitted to Sofort GmbH on the basis of Art. 6 Para. 1 lit. a GDPR (consent) and Art. 6 Para. 1 lit. b GDPR (processing to fulfill a contract). You can revoke your consent that you have already given at any time. Data processing operations in the past remain effective in the event of revocation.

You can find details on payment with immediate transfer at: https://www.sofort.de/datenschutz.html and https://www.klarna.com/sofort/.

XING plugin

Our website uses functions of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany.

When a page with integrated Xing functions is called up, a connection to the Xing servers is established. As far as we know, personal data is not stored. IP addresses are not stored, and usage behavior is not evaluated.

Details on data protection and the XING Share button can be found in the XING data protection declaration at: https://www.xing.com/app/share?op=data_protection.

Twitter plugin

Our website uses functions of the Twitter service. The provider is Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA.

When using Twitter and the “Re-Tweet” function, websites you visit are linked to your Twitter account and published in your Twitter feed. In doing so, data is transmitted to Twitter. We have no knowledge of the content of the transmitted data or the use of this data by Twitter. For details, see Twitter’s privacy policy: https://twitter.com/privacy.

You can change your privacy settings on Twitter: https://twitter.com/account/settings

Amazon Affiliate Program

As the operator of this website, we participate in the Amazon EU partner program. Advertisements from Amazon and links to Amazon are included on our website in order to earn money through advertising reimbursements. Amazon cookies are used, whereby Amazon recognizes that you have clicked on an affiliate link on our website.

“Amazon cookies” are stored on the basis of Art. 6 lit. f GDPR. As the website operator, we have a legitimate interest in this, since the amount of the advertising cost reimbursement can only be determined through the cookies.

Details on how Amazon uses data can be found in the Amazon data protection declaration: https://www.amazon.de/gp/help/customer/display.html/ref=footer_privacy?ie=UTF8&nodeId=3312401.

Google AdWords and Google Conversion Tracking

Our website uses Google AdWords. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States.

AdWords is an online advertising program. As part of the online advertising program, we work with conversion tracking. After clicking on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that your web browser stores on your end device. Google AdWords cookies lose their validity after 30 days and are not used to personally identify users. We and Google can use the cookie to recognize that you have clicked on an ad and were forwarded to our website.

Each Google AdWords customer receives a different cookie. The cookies are not traceable across AdWords advertiser websites. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking. Adwords customers find out how many users clicked on their ad and were redirected to pages with a conversion tracking tag. However, AdWords customers do not receive any information that would allow users to be personally identified. If you do not wish to participate in tracking, you can object to its use. Here the conversion cookie must be deactivated in the user settings of the browser. This means that there is no inclusion in the conversion tracking statistics.

“Conversion cookies” are stored on the basis of Article 6 (1) (f) GDPR. As the website operator, we have a legitimate interest in analyzing user behavior in order to optimize our website and our advertising.

Details on Google AdWords and Google Conversion Tracking can be found in Google’s data protection regulations: https://www.google.de/policies/privacy/.

With a modern web browser you can monitor, restrict or prevent the setting of cookies. The deactivation of cookies can result in limited functionality of our website.

Google Web Fonts

Our website uses web fonts from Google. The provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.

By using these web fonts, it is possible to present you with the presentation of our website that we want, regardless of which fonts are available to you locally. This is done by retrieving the Google Web Fonts from a Google server in the USA and the associated transfer of your data to Google. This is your IP address and which of our pages you have visited. The use of Google Web Fonts is based on Art. 6 Para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the optimal presentation and transmission of our website.

The company Google is certified for the US-European data protection agreement “Privacy Shield”. This data protection agreement is intended to ensure compliance with the data protection level applicable in the EU.

You can find details about Google Web Fonts at: https://www.google.com/fonts#AboutPlace:about and further information in Google’s data protection regulations: https://policies.google.com/privacy/partners?hl=de

 
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